Viking is a strong and dynamic company - with a growing fleet of more than 80 river ships and seven ocean vessels cruising over 100 itineraries around the world. In 2022, our guests will experience all the comfort and elegance of our award-winning fleet with two expedition ships built specifically to explore the world's most remote destinations. We will also expand our operations to the U.S. with the addition of a new Mississippi River ship.

A VIKING LEADERSHIP ROLE

As a Viking Shipboard Leader, you represent Viking's values and leadership philosophy (Hávamál). You are a hospitality professional who demonstrates passion for excellence, who takes ownership for your areas of responsibility, and who believes in empowering your team with the skills, knowledge and tools to succeed. You are an exceptional role model for the Viking Family and have strong motivation to achieve the company's goals and objectives. You are flexible, stress resistant, focused, and a truly committed team member.

PURPOSE OF POSITION

• The Executive Chef ensures the efficient operations of all food production areas, by consistently analyzing the food production quality & cost, keeping within budget & monitoring time management
• You are required to implement and maintain all service standards as determined by the Corporate Office, and it is your duty to provide your team with ongoing training and support
• It is your responsibility to ensure safe, quality food production, and to create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company

YOUR RESPONSIBILITIES

• Hold excellent cooking skills, with the flair and creativy to enhance buffet presentations; constantly strive to upgrade the food quality and presentation, host Kitchen Table events and cooking demonstrations; make use of culinary check lists on a frequent basis

• Ensure the maintenance and upkeep of all Galley equipment by overseeing the Annual Galley Equipment Budget Projection and documenting & reporting any damages/malfunctions to all relevant parties; and ordering, receiv• ing, issuing & maintaining par levels, for the equipment store
• Work in and as part of a team, not making any changes to the operation/menu without the approval and knowledge of the Culinary Department and Purchasing Department; adjust menus according to merchandise availability and unexpected shortages; compile & submit reports on each cruise
• Ensure that all menus, recipes, methods and specifications are adhered to, and spot-check all venues serving food on a daily basis to ensure that all food outlets & displays are in line with the quality & cleanliness of Viking's Standards and all Public Health Policies. Visit various food preparation stations & conduct random tastings to correct any discrepancies (quality/taste/appearance) immediately
• Regularly inspect Galley areas in conjunction with the Public Health Officer and Kitchen Steward, to ensure a clean and safe workplace
• Be familiar with the Human Resources Manual & Shipboard Training; have an in-depth understanding of the working hours policies & procedures; be familiar with crew contracts and work schedule hours/week, to maintain working hours paperwork and if necessary, correct entries for payroll
• Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention; meet with Team Leaders on a daily basis for "The Daily Reunion", to provide feedback & operational updates as well as to ensure that your department is performing to Viking's STAR Service Standards
• Provide the highest level of comfort and service to Guests, as per Viking's STAR Service Standards and all Public Health Policies; manage service according to Guest flow, embarkation & disembarkation, sea day activities & other activities
• Provide competent leadership to all direct reports. Responsibilities include, but are not limited to: Conducting performance reviews, including discipline as needed, ensuring Maritime Labor Convention (MLC) compliance and onboard training, succession planning, crew communication and recognition
• Ensure you always wear the appropriate and task specific Personal Protective Equipment (PPE) as required for your duties onboard. Always use correct lifting techniques to prevent injuries

YOUR PROFILE

• A required minimum of ten years' experience as an Executive Chef or similar position, within a premium brand hospitality environment; advanced culinary skills are required
• Fluent in English - must have excellent English communication skills to clearly interpret and orate documents, such as menus and recipes. The ability to speak additional languages is an advantage
• Must have experience in leading multi-cultural teams; flexible, stress resistant, committed team player; strong administration skills are preferred and must be proficient with PC based databases, spread sheets, and word processing systems
• Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required, with a proven and comprehensive knowledge of all Public Health and Sanitary Policies, team builder with exceptional work ethic, motivational skills, and coaching abilities
• Must be at least twenty-one (21) years old, able to physically handle 50+ lbs. (30KGs) on a daily basis, and work a minimum of eleven hours a day, seven days a week
• Previous cruise industry experience is an advantage

GUIDELINES AND REGULATIONS

• Implement Standard Operating Procedures & STAR Service Standards within the department
• Ensure appropriate appearance and clothing according to the updated Grooming Standards

The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.
YOUR PROFILE:

A required minimum of 5 years plus experience as an Executive Housekeeper, within a 5 Star hospitality environment, and experience with ship operations of 500+ staterooms required; must have experience in leading a multi-cultural team.
Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral English communication skills - the ability to speak an additional language is an advantage.
Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required; team builder with exceptional motivational skills and coaching ability is required; must be flexible and stress resistant, team player, shows commitment.
Outstanding partnering, networking and relationship skills are required, must have the ability to understand the needs of front-line leaders.
Must be proficient with PC based databases, spread sheets, and word processing systems.
Must have excellent knowledge of all Public Health Policies.
Dry-dock or new build ship experience is preferred.

Implement Standard Operating Procedures & STAR Service Standards within the department

• Ensure appropriate appearance and clothing according to Viking's Image and Uniform Standards.

The company reserves the right to change/extend this job description if necessary, at any point of time during her/his employment.